The Senior Director Care Management will be responsible for:
Helping to sculpt and deliver the next generation of care management at the hospital and across a diverse spectrum of partners.
Creating a coherent and unified system that ensures all patients have access to the resources they need to navigate a complex landscape of partners and decisions along the continuum of care.
Serving as a central role in managing the transition to an Accountable Care Organization, and delivering value-based care to thousands of children’s in Massachusetts and from around the country and world.
Sculpting a vision of Care Management with the Patient Care Services leadership team at BCH that is positioned to improve the quality and reduce the cost of care..
Developing related programs and processes that meet current strategic needs and anticipate future imperatives.
Collaborating with leaders across the institution to ensure these efforts build from a strong foundation of research and evidence-based activity.
Mobilizing and inspiring a cross-functional team to see this vision through.
Building trusting relationships with key stakeholders at BCH and beyond, based on mutual intent.
Building and maintaining connections with key community and business partners such as hospitals, post-acute providers, community resources, state agencies, payers, and purchasers of care.
Designing the right forums for and methods of capturing best practices and relevant institutional knowledge from across BCH as it relates to coordinating care.
Serving as an ambassador of thought leadership in care management in an ACO environment, at BCH and beyond.
Collaborating with leaders from peer institutions on methods and best practices of ensuring patient satisfaction and operational efficiencies within an accountable care model.
Ensuring adherence to all regulatory expectations.
Coordinating with finance and contracting leadership in matters relating to payment models, public program contracts, and applicable federal and state regulatory mandates.
To qualify, you must have:
Graduated from an accredited program of Nursing or Social Work.
5+ years of Director level leadership experience and 10+ years of team management and operations within large, complex, multi-site healthcare organizations.
Excellent working knowledge of coordinated care solutions and operations required, and expertise within commercial and government ACO development, social work, and population health management desired.
Excellent leadership and teambuilding skills.
Exceptional interpersonal and communications skills.
Strong critical thinking skills, and ability to create and implement high level strategy.
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.)