The service line director is responsible for the overall supervision, clinical, operational, and financial management of the emergency, cardiovascular, and pulmonary departments in order to achieve quality, financial, and customer service objectives of the hospital. The Service Line Director sets strategic initiatives for cardiovascular and emergency services, identifies opportunities for service improvements, provides leadership for staff and physicians in fulfillment of goals, and monitors financial/clinical performance. In addition, the Service Line Director serves as a liaison with physicians, Executive/Senior staff, and external parties on service line issues.
Leads the development of departmental strategic and operational goals and objectives. Assesses departmental performance in relation to the established goals and objectives. Benchmarks performance against appropriate regional and national measures.
Plans, organizes, and directs all departmental activities in accordance with established standards of patient care.
Acts as a resource person to medical staff and department personnel regarding departmental issues.
Identifies risk management/quality improvement opportunities and plans appropriate action.
Provides overall supervision of departmental personnel and evaluates personnel performance. This includes hiring, firing, communication to staff, and completion of or oversight in the completion of staff performance evaluations.
Maintains appropriate communication among physicians regarding activities (e.g. marketing, contracting, screenings, quality, etc.) as well as the overall cardiac service line performance. Monitors physician productivity, profitability, and quality.
Works closely with the management of cardio-pulmonary rehab, wellness and screening services, cardiac Cath, EP, and invasive vascular labs, non-invasive cardiology and vascular diagnostic testing, vascular surgery, cardiac and vascular nursing units, and off campus cardiology/facility services to assure the adequacy of resources and systems to support the strategic plan.
Assisting the CNO/VP in managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs.
4 year Bachelors Degree
Specialty/Major: Nursing or healthcare related.
Graduate Degree (Masters)
Specialty/Major: MSN, MHA or MBA
Required: Ohio RN license or degree in healthcare related profession.
Minimum of 3-5 year experience progressive experience in healthcare management, including management of individuals and team.
Knowledge of healthcare and human resources management. Ability to analyze detailed reports, statistical data and financial reports. Excellent verbal and written communication skills. Knowledge and understanding of health care regulatory standards and agencies including JCAHO, EMTALA, NCDR and State Department of health and environment. Excellent interpersonal skills. Ability to make accurate decisions in a changing environment with demands for precise attention to detail.
Additional Salary Information: Attractive wage and benefit package
Internal Number: 4660830
About Mercy Health
Mercy Health — Lorain Hospital has been providing quality health care to Lorain County and surrounding communities for more than 100 years. Conveniently located in Lorain, Mercy Health — Lorain Hospital is a 338-bed, non-profit, full-service hospital providing inpatient, outpatient and ancillary services.Awards and Recognition•Healthgrades® Patient Safety Excellence Award for three consecutive years.•Healthgrades® five-star rating for treatment of heart attack. •Healthgrades® five-star rating for treatment of heart failure. •Healthgrades® five-star rating for treatment of pneumonia.•First Joint Commission Certified stroke center in Lorain County. •Diabetes Self-Management Program is accredited by the American Diabetes Association.•CARF accredited occupational health and rehabilitation programs.•CAP accredited laboratory services.
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