The Nurse Executive Patient Care Operations has overall accountability for providing leadership direction and administration of day-to-day operations associated with the patient experience. The Nurse Executive is accountable for continuous improvement of clinical care services to meet the needs and expectations of those served by the System while maintaining a high level of visibility at the facility and in the Region. This position is responsible for supporting and modeling a service-oriented culture focused on employee engagement quality patient safety service excellence fiscal responsibility and efficiency and the overall patient experience. Serves as a member of the executive leadership at the facility building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders and ensuring optimal effectiveness and strategic positioning.
Establishes and enhances a culture of evidence-based decision making in clinical and management initiatives. Communicates and models an emphasis on patient quality and safety. Understands utilization management and case management and their importance to the organization. Demonstrates this understanding by effectively leading outcomes and driving results.
Maintains strong credible relationships with medical staff develops a community presence and builds connections with academic institutions.
Leads by example demonstrating an expectation for continuous quality improvement as well as continually supporting and exhibiting Riverside values and service standards. Identifies and provides mentoring and growth opportunities for staff.
Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services outcomes patient throughput market share growth and patient safety. Promotes a patient centered healing environment. Promotes the use and implementation of technology in the workplace in order to streamline operations facilitate communications and optimize processes.
Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities review work exchange information and resolve problems. Champions models and promotes service excellence philosophies and behaviors at the facility regional levels to enhance the overall patient experience.
Along with other members of the team promotes financial stewardship and clinical excellence for the facility in both operational and capital acquisition processes. Allocates financial information and human capital for improvement activities ensuring the efficient delivery of cost effective services to patients physicians and hospital departments. Establishes performance measures assesses and evaluates operations and works with department leadership to assure efficient and effective delivery of services.
Designed and built with a focus on patient-centered care, Riverside Doctors' Hospital Williamsburg is the pinnacle of Riverside's commitment to the residents of the Williamsburg region. Set on over 25 beautiful acres, the hospital offers state-of-the-art care, comfort and convenience. Riverside Doctors' Hospital opened in May 2013 and is licensed for 40 private rooms - 33 Medical/Surgical rooms and 7 Intensive Care rooms. Surgical Services features 2 operating rooms and 8 private patient preparation and recovery rooms dedicated to patients undergoing surgical procedures. Williamsburg, Virginia is best known for tourist and historical point of interest. Colonial Williamsburg has many historical sites and the College of William and Mary is the second oldest institution for higher education in the United States.
Education: BSN, Masters Required.
5 years progressive leadership in healthcare required.
Experience in acute care preferred.
Must be familiar with working within a highly matrixed organization.
Accountable to dashboards to monitor performance.
Certifications/Licensure: Must be lciensed as a RN with eligibility in Virginia. ACLS and BLS are required upon hire.
Internal Number: 12895
About Riverside Health System
If loving your work is important to you, consider Riverside. By joining our team, you can make a difference in people's lives. Our mission is simple but powerful: to care for others as we would care for those we love. We extend that sense of caring to every patient and resident, as well as to each member of our team.We are defined by the Riverside Care Difference, our commitment to provide safety, healing, kindness, and respect. That means clinical excellence, with a focus on best practice, evidence-based care and performance management.Riverside Health System is a non-profit, integrated network of hospitals, physicians, continuing care facilities, wellness centers, etc. providing comprehensive, high quality health care services to citizens of eastern Virginia. Riverside has been the leading provider of state-of-the-art healthcare in the region since 1915.