Department: Primary Care
Location: Somerville Hospital, Somerville, MA
Employment Type: Full Time
Requisition Number: hrq-71384
- Under the direction of the Vice President of Primary Care Services and the Chief Nursing Officer, the Senior Director of Primary Care Nursing, is a key member of the Cambridge Health Alliance Ambulatory leadership team. The centralized ambulatory system leadership team has direct operational responsibility for primary care and multidisciplinary sites as well as for a variety of shared functions and oversight of operational and quality standards. It is responsible for ambulatory system planning as defined by the strategic direction established by senior leadership.
With his/her colleagues in the leadership team, the Senior Director of Primary Care Nursing provides strategic and operational leadership for the ambulatory network, ensures development and resourcing of the Primary Care Services, and works closely with the system leadership team of COO, CMO and CNO as well as clinical chiefs of service to define Ambulatory vision and achieve strategic goals. This includes the development of policies and procedures related to practice operations, staffing models, patient safety and quality, and customer service. The Senior Director of Primary Care Nursing, in conjunction with the Department Chiefs and respective Clinical Services Senior Directors, has responsibility for establishing, coordinating and achieving CHA system goals in a consistent fashion across the Ambulatory programs at CHA, with specific focus on the development of the Patient Centered Medical home (PCMH) within an Accountable Care Organization (ACO) structure. The Senior Director of Primary Care Nursing has responsibility and authority for enhancing and integrating systems, programs, support, and human resources across the Ambulatory System, with a particular focus on business evaluation and development, continuous quality improvement and customer satisfaction, and integration of service delivery across the network. The Senior Director of Primary Care Nursing must be able to leverage technology to achieve system goals and to ensure linkages between the ambulatory and inpatient care arenas. In addition, the Senior Director of Primary Care Nursing has responsibility for achieving the quality improvement, financial, strategic and operational goals of the Primary Care Service Line, working collaboratively with the Chiefs of Medicine, Family Medicine, and Pediatrics. The Senior Director of Primary Care Nursing is responsible for management of over $55 million in operating funds, representing both hospital and physician organization costs, and over 350 employees. It is the responsibility of the Senior Director of Primary Care Nursing to ensure that all CHA support functions are integrated and coordinated to provide the optimal patient experience across the Ambulatory System in the most effective manner, as well as physician practice needs.
Requirements: Eligible for Massachusetts RN license • Master's degree; if Master's degree is not in nursing, must hold a baccalaureate degree in nursing • Ten years nursing experience with a minimum of five years progressive nursing leadership experience at the director level. At least three of the ten years nursing experience must be within the ambulatory field.