Covenant Health, East Tennessee’s top-performing healthcare network has a remarkable opportunity for an experienced, highly motivated nursing leader: Our System CNO.
About Covenant Health
Covenant Health is comprised of nine acute-care hospitals, one mental health hospital, outpatient and specialty services, and Covenant Medical Group, our area’s fastest growing physician practice division.
Headquartered in Knoxville, TN, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer. Our 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than one million patients and families we serve every year. Covenant Health has been named by Forbes as one of America’s Best Employers in 2016 and 2017.
About the Position
Our System CNO will lead, integrate and coordinate excellence in patient care to ensure safety, clinical excellence, quality and nursing operations in alignment with the Covenant Health Vision:
Covenant Health is committed to being the region’s premier healthcare network by providing patient-centered care that inspires clinical and service excellent, making us the first and best choice for our patients, employees, physicians, employers, volunteers and communities.
This position reports directly to the EVP-Hospital Operations and is responsible for all facets of the patient experience, including setting strategic vision and performance improvement for nursing with defined expectations and monitoring for all clinical care. This position also has operational responsibility for the areas of Performance Improvement, Clinical Quality, and oversight of Nursing Operations, Clinical Risk Management, Clinical Education and the IRB.
The position serves as the system Chief Safety & Nursing Officer for Covenant Health and the facilities CNO’s have a dotted line reporting matrix. Concurrently has responsibility to enhance quality outcomes by partnering with the System Chief Medical Officer for shared clinical decision making. The position also serves as a liaison with IT for the coordination of the electronic medical record for both acute and ambulatory care.
The System CNO serves as a champion for RNs. From life-long nurses and nursing students in clinical rotation to entry-level nursing professionals participating in Covenant Health’s Nurse Residency Program, the System CNO will support these and other strategic nursing-related programs.
Advance degree with hospital operations experience at the administrative level and board certified in executive practice.
Ten (10) years of experience in healthcare. Experience in multi-hospital system preferred. Must have understanding and experience with system design.
Works effectively with Medical Staff, legal counsel, SR Leadership and Board. Demonstrates effective negotiating and collaborative team building skills. Strong financial understanding and skills. Excellent computer presentation skills and excellent communication skills. Proven ability to organize and lead multiple projects. Skilled in quality tools and understands approaches to performance improvement.
Covenant Health is a comprehensive, community-owned health system dedicated to improving the health of the people it serves. Established in 1996 by the consolidation of Fort Sanders Health System, Knoxville, Tennessee, and MMC HealthCare System in Oak Ridge, Covenant Health is governed by a voluntary board of directors made up of community leaders and medical professionals.Covenant Health includes... nine acute care hospitals in East Tennessee: Methodist Medical Center of Oak Ridge, Fort Sanders Regional Medical Center and Parkwest Medical Center in Knoxville, Fort Loudoun Medical Center in Lenoir City, LeConte Medical Center in Sevierville, Morristown-Hamblen Healthcare System in Morristown, Roane Medical Center in Harriman, Claiborne Medical Center in Tazewell and Cumberland Medical Center in Crossville. It also includes Peninsula Hospital, a psychiatric hospital in East Tennessee’s Blount County.Member organizations also include the Patricia Neal Rehabilitation Center, Thompson Cancer Survival Center, Peninsula (a division of Parkwest Medical Center), Fortress Corporation, Fort Sanders West Diagnostic Center, Nanny’s, Fort Sanders Health and Fitness Center, Covenant Medical Group, and Covenant HomeCare and Hospice. Covenant Health also operates the Fort Sanders Nursing Department, a baccalaureate nursing education program at Tennessee Wesleyan College, in Athens, Tennessee.Philanthropic affiliates include Fort Sanders Foundation and the Thompson Cancer Survival Center Foundation in Knoxville, Methodist Medical Center Foundation in Oak Ridge, the Dr. Robert F. Thomas Foundation in Sevierville, and Morristown-Hamblen Foundation in Morristown. Funds raised by the foundations provide services, equipment and other resources for excellence in patient care.More than 10,000 people are employed by Covenant Health and its member organizations. Working together with nearly 1,500 affiliated physicians, these healthcare professionals deliver quality care to thousands of patients throughout East Tennessee.