We are looking for a strong operational leader to join the team at our Phalen Adult and Pediatric Clinics in St. Paul, MN.
This position provides department level direction and support to implement the strategic and operational objectives of Gillette Children's Specialty Healthcare in our ambulatory and virtual care environments. The position has responsibility for ensuring the provision of high quality, safe care and achieving exemplary patient experiences while developing an engaged staff and provider group at Gillette's Phalen clinic locations, 435 Phalen Boulevard, St. Paul, MN. This location serves pediatric and adult patients with complex medical conditions.
A successful candidate will have vast experience in leading ambulatory clinics and partnering with staff and providers to providing exceptional care and patient outcomes while building efficiencies within the health care delivery system.
This individual will be able to build effective relationships across the organization while leading efforts to define, prioritize and drive process improvement and service excellence.
Ideal candidates for this position will have:
Master’s degree with a clinical or business focus - obtained or in progress
Minimum of 5 years of clinical experience relevant to the position
Minimum of 3 years of experience in ambulatory operations, nursing leadership, supervisory or managerial role within a relevant clinical setting
Demonstrated ability to initiate significant and complex process improvement initiatives that involve a number of stakeholders and to work closely with physicians and clinical providers
Strong knowledge, skills, and experience in communicating with diverse groups, negotiating complex issues and in maintaining professional relationships
Financial and budget management experience; ability to analyze trends and changes in healthcare environment
Management of human resources experience, including recruiting and retention, staffing and performance management
About Gillette Children's Specialty Healthcare
Gillette Children’s Specialty Healthcare is different from other children’s hospitals for one simple reason: our mission. Gillette is a nationally and internationally recognized leader in the diagnosis and treatment of children, teens and adults who have childhood onset disabilities and complex medical conditions. We focus on providing our patients with an exceptional depth of expertise. Our patients’ needs are extensive and, in many cases, require lifelong care.
Gillette Children’s Specialty Healthcare is proud to have been named one of the Star Tribune’s Top 150 Workplaces and one of Minneapolis/St. Paul Business Journal’s Best Places to Work.