In close collaboration with health system leaders, the Administrator, Ambulatory Services is responsible for the governance, standardization, and coordination of process improvement activities for the 70+ ambulatory clinics within the University of Virginia Health System. In concert with Service Line Leadership, the Administrator serves as a visible champion of performance improvement, quality & patient safety, compliance, and patient engagement across the ambulatory setting—developing, monitoring, and improving these institutional standards of performance. The Administrator serves as the primary liaison for Revenue Cycle, HIT, School of Medicine and other stakeholders across the health system for global ambulatory initiatives that cross multiple service lines.
This position may be eligible for relocation reimbursement based on UVA Medical Center policy. Please contact Kristin Roberts at 434-982-4212 or email@example.com for additional information.
Demonstrates strong collaborative partnerships with service line administrative and physician dyads.
Develops and manages tools and resources to support system-wide ambulatory improvement initiatives.
Develops, refines and monitors standard ambulatory operational metrics; communicates outcomes with service line stakeholders and partners to lead continuous improvement efforts to ensure adherence to standards.
Responsible for centralized patient access support structure and governance; develops strategy to integrate a patient-friendly access model across service lines.
Partners with service line leadership to develop access staffing model. Collaborates with information technology colleagues to leverage technology in support of operational efficiencies.
Serves as the ‘operational leader’ for scheduling module for the health systems’ electronic medical record (EMR); coordinates global training, education and ambulatory upgrades to the EMR.
Participates in budget-setting and ensures compliance with budgets Develops and implements standard model for establishing new UVA Community Medicine clinics, ensuring new or acquired practices are oriented/trained to our ambulatory standards, governance structures and metrics.
When appropriate, manages medical center ambulatory clinics off the medical center campus.
Cooperates with clinicians and School of Medicine colleagues to define requirement for ambulatory environments prepared for education and research mission.
Works collaboratively with nursing leadership to ensure adherence to nursing practice standards; promotes nursing shared governance within Ambulatory.
Ensures compliance with Medical Center, University, state, and federal policies for all areas such as privacy, confidentiality, and billing
Serves as a role model for the corporate and cultural values of the Health System
In addition to the above job duties, other duties may be assigned.
Position Compensation Range: $122,886.40 - $196,622.40 Annually
Education: Bachelor's degree required; Master's degree must be obtained within 4 years of hire or transfer. Master’s degree in healthcare-related field preferred.
Experience: 5 years progressive experience in health care management
Licensure: None required
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System and the University Physician’s Group are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
About University of Virginia Medical Center
Join Virginia's #1 Hospital!*For the third consecutive year, U.S. News & World Report has ranked the University of Virginia Medical Center as the No. 1 hospital in Virginia. The publication’s 2018-2019 “Best Hospitals” guide also recognizes nine UVA specialties for adults among the best in the U.S. Six specialties at the University of Virginia Children’s Hospital also earned a top-50 national ranking in the 2018-2019 “Best Children’s Hospitals” guide from U.S. News & World Report.Our physicians and nurses are actively involved in research that gives patients access to treatments and medicine not widely available. Consequently, patients travel from around the world to seek treatment with us.As an academic medical center, we are taking a fresh approach to what has been accomplished in healthcare in order to discover, research, teach and care for patients in entirely new ways. To ensure that the right care is delivered in the right place at the right time, we are no longer waiting to accomplish tomorrow that which we are capable of achieving today.Our team members utilize emerging technology and lead experimental treatment protocols. In fact, our healthcare makes headlines routinely.H...owever, it's the attributes of every UVA team member that make our nationally recognized care anything but routine. Qualities such as persistence, ingenuity and initiative help to create an environment where respect and responsiveness are highly valued.UVA Medical Center is one of seven entities that make up the nationally renowned UVA Health System, including the Novant Health UVA Health System, UVA Transitional Care Hospital, UVA Physicians Group, UVA School of Medicine, UVA School of Nursing and Claude Moore Health Sciences Library.We’re located in picturesque Charlottesville, Virginia. This mid-sized city in the rolling foothills of the historic Blue Ridge Mountains offers many of the cultural, educational and professional advantages of a large metropolitan area.Charming for its academic, recreational and leisure opportunities, including hiking, biking, canoeing, rappelling, golf and other athletics, as well as theater and music, Charlottesville is consistently acclaimed by publications as one of the most livable cities in the country. Shopping, dining and entertainment, as well as convenient proximity to the beach and Washington, DC, make Charlottesville an ideal place for families, singles and active adults.* U.S. News & World Report’s 2016-2017, 2017-2018 and 2018-2019 “Best Hospitals” guides