Responsible for the clinical, administrative, operational, and financial activities of ambulatory programs in multiple clinic settings under the direction of the service line administrator. Works collaboratively with clinical departments, nursing, physician leadership, other medical center departments, management, faculty, and other stakeholders to ensure timely patient access to care, operational efficiency, effective and safe delivery of patient care, practice productivity, fiscal integrity, regulatory compliance, and high patient satisfaction.

• Plans, organizes, directs, and manages, through jointly supervised staff, the outpatient operations for designated programs.
• Coordinates the recruitment and orientation of key personnel. Develops and motivates employees to optimize talents and meet the overall needs and goals of the organization.
• Ensures effective communication and collaboration with the department administrator, physician leadership, and nursing to ensure goals, operations, and strategic direction are aligned.
• Directs and/or coordinates outpatient revenue cycle initiatives, including time-of-service cash collection, financial counseling, referral/authorization management, charge master maintenance, and regulatory audits.
• Directs and/or coordinates the maintenance, training, design, and/or implementation of the outpatient IT business and clinical applications.
• Develops operating and capital budgets for ambulatory programs. Makes recommendations to management areas.
• Organizes and oversees the activities of assigned areas designated to improve patient care and ensure compliance with The Joint Commission standards, state health department rules and regulations, and other legislative directives.
• Serves on a number of ad hoc and standing committees.
• Carries out service excellence and patient safety programs in collaboration with physician leadership. Promotes a culture of service excellence, including patient and employee satisfaction.
• Carries out Medical Center policies and procedures designed to maintain a safe working environment in the context of regulatory standards, facility constraints, and cost. Participates in OSHA and The Joint Commission reviews.
• Ensures compliance with regulatory and quality assurance programs with the Medical Center goals.
• In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $109,116.80–$174,595.20 annually

MINIMUM REQUIREMENTS

• Education: Bachelor's degree required. If licensed to practice as a registered nurse, Bachelor's of Science in Nursing from an accredited program required. Master’s degree must be obtained within 4 years of hire or transfer. If an RN license is held, a BSN is required.
• Preferred Requirements: BSN and RN licensure.
• Experience: Minimum of 5 years of experience in progressively more responsible roles. Epic implementation experience is highly desirable. Clinical scheduling experience is highly desirable.
• Other Skills: Strong communication and interpersonal skills, as well as the ability to balance many demands simultaneously.
• Licensure: None.

Apply online: https://careers.uvahealth.org/us/en/job/R0068190/

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

The University of Virginia, including the UVA Health System, which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group, and the Claude Moore Health Sciences Library, is fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspective and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.

About UVA Health

Based in Charlottesville, Va., UVA Health embodies the leadership and inventiveness personified by its founder, Thomas Jefferson. In 1825, Jefferson established the nation’s 10th medical school, which has since grown into a nationally renowned academic medical center. UVA Health includes a 612-bed hospital, level I trauma center, children's hospital and primary and specialty clinics throughout Central Virginia. Ranked among the best hospitals by U.S. News & World Report, UVA has doctors, nurses and other healthcare professionals recognized as leaders in their fields and who make every effort to push the envelope of medicine.

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