Director - Care Management

Portland, ME
MaineHealth Maine Medical Center      
Full Time Days
              

Relocation assistance offered to eligible candidates!

Join our leadership team as the Director of Care Management, where you’ll guide a talented group of professionals and collaborate across clinical teams to make a meaningful impact on patients and families every day. In this dynamic role, you’ll drive change, support real?time problem?solving, and help shape the future of care delivery at our respected academic medical center - the flagship hospital within our 12?hospital system. Based in Portland, Maine, this position oversees five direct reports and offers the opportunity to work in a stimulating environment within a large, academic tertiary care hospital serving the entire state of Maine and the broader Northern New England region. You will lead a team deeply dedicated to patient care and committed to our mission of “Caring for Their Community,” while enjoying the balance of purposeful work and the exceptional lifestyle of our vibrant coastal community.

The ideal candidate brings strong clinical and operational judgment, with the ability to navigate complex and challenging patient care situations while balancing clinical needs, regulatory requirements, and financial considerations. This leader excels at influencing across a diverse and interdisciplinary environment - building trust, guiding teams, and driving progress. Equally important, the Director must be a skilled advocate for the Care Management Department, championing its priorities and needs while remaining aligned with the broader goals of the hospital and health system to ensure seamless, patient?centered care.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Either Registered Nurse with a BSN and Masters Degree in a Health Care Related field or Masters Degreed professional in Health Care.
2. License/Certifications: CPHQ preferred. Certification in Case Management preferred.
3. Experience: At least 7 years acute care experience in a complex academic medical center and care management leadership. 5 years of Acute Care Case Management Experience. Minimum 5 years management experience in healthcare or related field required.
4. Additional Skills/Requirements Required: Background in business/financial planning, vision, strategic planning and targeted outcomes. Demonstrated skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems are essential. Demonstrated proficiency with computer and data entry skills with a high degree of accuracy required.
5. Additional Skills/Requirements Preferred: Experience with InterQual, Milliman, Midas and EPIC preferred. Experience in performance management, care management, systems thinking and application of quality management principles desired. Must possess and utilize negotiating skills to be recognized as a collaborator and team builder.
6. Demonstrate commitment to organizational values.
7. Perform duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the quality process.

To learn more and apply, please visit https://www.careersatmainehealth.org/jobs/17329908-director-care-management or email Tabor.Badger@mainehealth.org

About MaineHealth:

MaineHealth is a not-for-profit, integrated health system dedicated to its vision: "Working together so our communities are the healthiest in America." Our system includes nine local health networks, a comprehensive behavioral health care network, diagnostic services, home health agencies, and the MaineHealth Medical Group – comprising 1,700 employed clinicians. With a team of approximately 22,000 care professionals, MaineHealth provides preventive care, diagnosis, and treatment to 1.1 million residents across Maine and New Hampshire. Learn more at mainehealth.org

At MaineHealth, we offer benefits designed to support your needs today while providing flexibility for the future. Our comprehensive packages include:

• Competitive health and dental insurance
• Paid parental leave
• A robust retirement program
• Generous paid time off
• And much more!
  
  

A career at MaineHealth means working alongside compassionate professionals who are deeply committed to both their colleagues and the communities they serve. We foster a culture of collaboration, continuous growth, and genuine care – both inside our organization and beyond. Here, your skills will be valued, your contributions will make a difference, and your career will thrive.

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability, or veteran status.