Director of Patient Care Services -
Neonatal ICU Units, Pediatrics & Pediatric ICU

The University of Illinois Hospital & Clinics (UI Health) is seeking a full-time Director of Patient Care Services to join their team. This position is responsible for the day-to-day operation of Neonatal ICU, Pediatrics & Pediatric ICU nursing unit(s). The director oversees comprehensive health care as determined by the scope of practice guidelines and specialty. Manages the nursing practice, including the delivery of patient care, technical services, quality, safety, planning, organizing, staffing, and clerical practices.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Status: Full-Time

Duties & Responsibilities

• Provide coordination of care and services through the management team of providers caring for unit patients.
• Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, and planning for patient discharge.
• Develops a therapeutic relationship with patients, family members, visitors, and colleagues to provide care coordination utilizing evidence-based practice.
• Interprets and directs the implementation of nursing philosophy and objectives, departmental policies, and procedures, and applies recognized standards of nursing care and practice.
• Plans, selects, and devises nursing operations, work methods, procedures, workflow and standards for quality and quantity of work, including staffing standards. Plans and develops patient safety innovations and practice improvement.
• Establishes, implements, and evaluates quality of care to monitor and evaluate operations for compliance with licensure, accreditation, and regulatory standards.
• Integrate shared leadership and foster collaboration across multi-disciplinary disciplines to arrive at decisions affecting the unit.
• Assigns, directs, and reviews the work of subordinate supervisors/other nursing personnel. Prepares formal answers to, and recommends the adjustment of, grievances and disciplinary matters.
• Prepares budget for assigned area or program and is responsible for adherence to approved budget and goals.
• Plans, assigns and reviews work of staff to ensure that group objectives are met. Hires, trains, develops, and manages staff to ensure that qualified staff exists to meet group objectives.
• Perform other related duties and participate in special projects as assigned.
• Maintain Pediatric Advanced Life Support (PALS) certification.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

• Eligibility for registration with the Illinois Department of Financial and Professional Regulation, Division of Professional Regulation.
• Degree in nursing (BSN or graduate degree) required.
• Master’s degree in nursing required or health care related field or administration required.
• A minimum of five (5) years clinical nursing experience with progressive responsibility, which must include a minimum of three (3) years in an inpatient pediatric critical care unit is required.
• Progressive leadership knowledge of budgetary processes and financial principles, labor laws, standards of care, and regulatory standards is required.
• Pediatric Advanced Life Support (PALS) certification is required.

Preferred Qualifications

• Five (5) years' management experience is preferred.
• Nursing specialty certification or within 1 year of hire.
• Strong communication, customer service and decision-making skills.
• One (1) year of current hospital inpatient experience is preferred.
• NRP (Neonatal Resuscitation Program) certification is preferred.

Salary & Benefits:

Salary: The previously determined salary range for this position was $185,822 to $234,821.

Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints. It is not typical for an individual to be offered a salary at or near the top of the full range for a position.

To Apply:

Applications will be accepted until the close date of April 24, 2026.

uic.csod.com/ux/ats/careersite/2/home/requisition/19524?c=uic&sq=1040569

The University of Illinois Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees and are made contingent upon the candidate’s successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit here.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.